Office 365 email moderation

[Guest Guest]

We've had moderation enabled on our staff distribution list for the last several years with no issues.

 

However, when our heads PA receives an email to moderate she no longer has the option to approve or reject. She is asked to cast a vote, one of the options being to approve or deny. If she selects approve the email is not released.

 

I'm not seeing the issue when testing as anyone but her, however, when going via the outlook desktop app it works fine

 

Has anyone else had this?

Edited July 4, 2022 by Guest

[ticktock]

Yes, we've got that as well. Looks like it's affecting quite a few people.

 

https://community.spiceworks.com/topic/2456072-office-365-exchange-approving-authorising-emails-not-working?utm_campaign=item&utm_medium=rss&utm_source=channel

[3s-gtech]

Same. I have a case open with MS. It’s deeply irritating!

[andy_b]

Same here. Raised a case with Microsoft and they don't seem to understand..

[andy_b]

"Kindly be informed that we are in the process of testing the same in the test environment and will update you accordingly."

[3s-gtech]

It appears to be fixed - my case with MS has informed that a fix was rolled out so I hope that's sorted for everyone now.

[andy_b]

Yeah fixed for me - but they couldn't say why or how.

[Guest Guest]

It seems to be fixed for us