Google Domain Sign in Issue at google.com/co.uk

[_techie_]

Hi.

 

We have a successful google Education Fundamentals tenant setup, but we aren't really utilising most of Google's services, as we will be using Office 365 via SSO, and O365 services via the browser in general use.

We have setup the SSO Enterprise app on our Azure portal, and this is successfully working, but we are facing an odd issue, where I cannot sign into Google services via the chrome browser. Signing into the browser itself works, and also going to specific apps also works too, e.g. https://keep.google.com and admin.google.com. Interestingly, this domain did have to go through a reset process with Google Support, as previous employees had setup the domain, but hadn't logged down any domain credentials :-D

 

This experience is on both our Intune setup, my own unmanaged and managed chromebooks. I can only assume we have done something to stop this working, as I have disabled a number of google services, such as Classroom, Gmail, Drive, Docs, Sheets, Slides etc, as we simply won't be using them.

 

Has anyone else tried to do what I am doing and stumbled across any issues? I may try enabling the services again and see what gives!

 

Cheers

[Oaktech]

What's the actual error? Are you a Smoothwall site?

 

Does it appear to let you sign in and then at the end of the process give you an NXDomain error?

[_techie_]

Hi.

Sorry for the slow delay in replying.

No, it was a Google Service that wasn't turned on. Google Search & Assistant IIRC.

Once turned on, issue worked as expected.

 

We do have another odd issue however where using Azure SSO to sign into Chromebooks, we are hitting a login loop, where once we are signing in, and the chromebook goes to a wifi connection screen, then loops back to the Azure SSO sign in screen.

Have you experienced this issue and how did you resolve it?

 

Thanks

Mark

[emenHX]

Hi.

We do have another odd issue however where using Azure SSO to sign into Chromebooks, we are hitting a login loop, where once we are signing in, and the chromebook goes to a wifi connection screen, then loops back to the Azure SSO sign in screen.

Have you experienced this issue and how did you resolve it?

 

Hi Mark,

 

Did this ever got resolved? the issue seem to appear when students return from holiday abroad. Their accounts try to access accounts.google.[country domain] . Any way to change this back to accounts.google.co.uk by the end user?

 

ta

[emenHX]

Hi Mark,

 

Did this ever got resolved? the issue seem to appear when students return from holiday abroad. Their accounts try to access accounts.google.[country domain] . Any way to change this back to accounts.google.co.uk by the end user?

 

ta

 

Got it resolved, we had to add all 193 countries Google domains to SSL inspection bypass. (wild card not supported in our solution :/)

[_techie_]

Yes that sounds right from memory - we had to add https inspection exceptions for google domains.

Luckily, I think Smoothwall as a Chromebook category, which includes what is necessary for this to work!

 

Glad you got it sorted.