TriggerHappyUK Posted May 18, 2022 Author Posted May 18, 2022 Did you try adding YouTube to a 'Don't inspect' HTTPS rule to see if it fixes it? We had 2nd line look at our Smoothwall and we found anything not being inspected worked correctly, but as soon as you inspect it we'd have things go through the filter with no group information (But username info, showing authentication working). This would account for students being allowed YouTube if you block it via a group. We have YouTube in a Decrypt and inspect policy within our HTTPS inspection (Guardian - HTTPS Inspection - Manage Policies). I believe this was setup to allow certain videos through. Do we need to remove this? Or just add another policy with it set to Do not inspect? If so, should it sit above or below the Decrypt and inspect policy? Cheers, C
robyholmes Posted May 18, 2022 Posted May 18, 2022 We have YouTube in a Decrypt and inspect policy within our HTTPS inspection (Guardian - HTTPS Inspection - Manage Policies). I believe this was setup to allow certain videos through. Do we need to remove this? Or just add another policy with it set to Do not inspect? If so, should it sit above or below the Decrypt and inspect policy? Cheers, C We created a new policy and set it to 'Do not inspect'. Just as a temporary test to see if it solves the problem. If it does, it means my issue which is staff being blocked from websites allowed for the staff group is the same as yours.
TriggerHappyUK Posted May 18, 2022 Author Posted May 18, 2022 We created a new policy and set it to 'Do not inspect'. Just as a temporary test to see if it solves the problem. If it does, it means my issue which is staff being blocked from websites allowed for the staff group is the same as yours. Created a new policy for our students and added it before the Decrypt policy, and that seems to have done the trick. Thank you for your help
robyholmes Posted May 18, 2022 Posted May 18, 2022 (edited) Created a new policy for our students and added it before the Decrypt policy, and that seems to have done the trick. Thank you for your help That's very interesting. It's not really a long term solution but does prove our problems are the same. Could I ask you to post or PM me your Smoothwall case number as I'd like to as Smoothwall to look at both cases as it appears we have the same bug. @ibpalle could you pass this on from your side of things please? Edited May 18, 2022 by robyholmes
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