Dell Optiplex 7060 RAID 1 Failed Disk

[password1234]

Hi Guys

 

One of the Schools running a P2P Server, with a RAID 1 Configuration

 

Last week one of the Drives had failed completely so been running off one Drive for the past few days or so, PC was still under warranty luckily by Dell! so we logged a service call with them for an engineer to come over to replace the faulty Hard Drive

 

Engineer popped over the first problem was that he said to us there was only one HD installed on the machine, which was not the case there were 2 Drives and he was looking under Device manager and it showed the RAID controller as one drive not multiple which is normal! So told him either open up the case or check in Bios and he should be able to see the second drive, this was the first problem so he did that..wasnt too impressed by his initial diagnostics

So told him that needs to replace the failed Hard Drive with the new one he had and it should then rebuild itself and mirror itself...did all that..then after a while the school calls back and said Engineer has done his bit but they are now seeing some new Drive which is BLANK and the engineer said something to them that the RAID controller needs rebuilding (School didnt really understand all this so just related the message to us across)

 

So i logged on to their machine and found that this new drive he had replaced was just showing up as an additional Hard drive! Rather than a RAID hard Drive, Unless i am missing something surely its should be a case of unplug the old faulty disk / plug in the new one and let the RAID do its job correct?

Edited February 14, 2022 by password1234

[jmak]

Exact details will vary depending on what RAID controller you're using, but I think* you will need to initiate the rebuild from the controller. Some controllers have an option to auto-rebuild, but even if yours does, it might not have been set. It is possible to set a hot spare, but that's for a scenario where you have the correct number of drives plus one.

 

*Citation needed...

[password1234]

Exact details will vary depending on what RAID controller you're using, but I think* you will need to initiate the rebuild from the controller. Some controllers have an option to auto-rebuild, but even if yours does, it might not have been set. It is possible to set a hot spare, but that's for a scenario where you have the correct number of drives plus one.*Citation needed...

Thanks! Actually found a workaround just incase anyone else has this issueThere was a utility on the dell website called Intel Optane Memory and Storage Management Under the manage section it detected the current RAID which was already setup and only showed it one disk being in the array, there was an option to select the newly installed disk and to rebuild the array, clicked on and it looks like its rebuilding now!So seems like have to manually rebuild the ARRAY on optiplex machines