HP 250 G6 - LID (BACK COVER)

[Koldov]

Had a laptop brought to me this morning with the teacher saying she can't open the lid...

 

She said she opened it and closed it as normal all day yesterday, but as she closed it at the end of the day she heard a cracking sound.

 

Sure enough I managed to prise it open and I'm thinking hinges (these HP 250 G6 are a bit 'plastic' feeling) and I start taking it apart and looking up hinges on the HP Parts Store. Of course it would be the side with the display and antenna cable...

 

But on further investigation it appears that it is actually the plastic mounts with little metal inserts (?) that have sheared off from the lid.

 

 

 

 

Now I'm all for saving money and I will admit the first thought was super glue, but I know it won't hold and will make any future repair that much more difficult.

 

So I start searching for a new lid (what a pain with all the re-routing of antenna, webcam etc. - where's that super glue?) but came across a problem with ordering from the HP Parts Store.

 

We have the silver version and for some reason that lid isn't available to order, however the dark grey one is. I have looked at other options like ebay and Amazon, but they don't seem to show the shielding on the pictures and the price isn't really any better...

 

So the question is, as it is listed for the same model on the HP Parts Store... is it an exact fit (just dark grey)? No pictures on the store...

 

HP 250 G6 - 1WY59EA

 

L04635-001 - LCD BACK COVER ASL (SILVER) - Part is not orderable.

 

L13912-001 - BACK COVER, LCD DARD ASH SLV N (DARK GREY) - Available to order.

 

https://parts.hp.com/hppartsIGSO/Search_Results.aspx?mscssid=E4AEA55C08594C8F99BB0D797AE8D6AB&SearchIn=Product&SearchType=A&searchvalue=A&ProductName=1WY59EA&ProductDescription=HP%20250%20G6%20Notebook%20PC&SearchCriteria=1WY59EA&CustNum=#:~:text=34.80-,Enclosure,-929894%2D001%20%C2%A0%20In

Edited February 9, 2022 by Koldov

[jmak]

Gonna say get it in writing from HP to cover yourself.

[hardtailstar]

The HPs we have, have the exact same issue.

 

I'd say you'd be ok but contact HP and ask for confirmation in writing.

[Koldov]

Anyone got a way to contact someone who would actually know what I'm talking about and get a straight answer quickly?

 

Going round in circles on the HP support site...

 

I'm 99% certain it would be ok, even the product picture on the HP site for HP 250 G6 shows the dark grey version, but...

Edited February 9, 2022 by Koldov

[southhamster]

Might be a bit new for @ICTDirect_Dave but he might have some good ideas.

Also I'd check the hinges aren't seized due to application of tea and got rusty inside; cue obligatory "I've no idea how that happened" statement.

[glen_j]

We've had quite a few of these fail and have been repaired under warranty. There was an advisory covering the hinges and opening them in a certain way but i can't find it now. Anyone want to start a class action? there's already one going on in the states for the envy series.

[chazzy2501]

This happened to a much older laptop of mine and I drilled out the holes and pop riveted the thing back on. (I used washers on the other side)

 

I also did this with a metal lidded laptop years later and did it without the washers... worked great until it was recycled.

[ICTDirect_Dave]

Might be a bit new for @ICTDirect_Dave but he might have some good ideas.

Also I'd check the hinges aren't seized due to application of tea and got rusty inside; cue obligatory "I've no idea how that happened" statement.

 

Not too new for us, actually somewhat too cheap for us! Those 2xx series HP laptops are awful build quality! gimme an elitebook any day

[Koldov]

No tea spills that are obvious (a few other dubious stains though)... I'll see if I can get some silicone to spray on the hinges.

 

Out of warranty for us I'm afraid.

 

Well, I've ordered the dark grey one now, we will see.

 

It's a bad design no doubt as the lid is flimsy plastic anyway (in fact most of the laptop is) but it is a weak point for sure. Where the inserts on the lid that hold the screws for the hinges go are only a few mm deep. But that's how it's done I guess, I remember some Acer laptops over 10 years ago having the same problem.

 

Yeah, if they open the lid on one side instead of the centre you can see the whole lid bend (and the hinges are quite strong). If one of the screws goes it just puts more pressure on the others and there’s not much strength in any of them!

 

Shame I've got to take the whole thing apart to get the hinge cover off and get at the screws that are still sitting in the hinge...

[Koldov]

Not too new for us, actually somewhat too cheap for us! Those 2xx series HP laptops are awful build quality! gimme an elitebook any day

 

To be fair they've lasted 4 years and only one or two have minor damage, but yeah... cheap and plastic nastiness... anyway as you know, we are slowly replacing with Elitebooks...

[Koldov]

Well, I am having an absolute nightmare with this!

 

Just after lunch on Friday, I found the lid had been delivered (it is the correct one - just dark grey). Now this didn't leave much time before the teachers left for the half-term, but I thought it would be possible to get it done.

 

I removed the old lid removed all the screws from the plastic that had snapped off and took out the wi-fi, camera, screen, only to find the hinge covers are hiding two screws each side...

 

This means pretty much taking the whole laptop apart! OK, this is a bit more work, but I still thought I could do it. So, undo the base enclosure a few more bits of plastic fall out, try undoing a couple of screw and they just turn without coming out... Eventually manage to get the wires out, the covers and hinges off and find 3 of the four are also sheared off from the plastic on the top cover... only being held on by the screw that goes through the bottom of the case. I had this sort of thing 15 years ago, why are they still designed like this!!!

 

Well, OK so I am just going to have to get this part as well and I couldn't get it back to the teacher before the half-term.