Can't Airdrop

[Jawloms]

Any idea why the iPad on the left can't Airdrop to the Macbook on the right? According to stuff I've found on the Internet, the Mac should have a drop down list on that screen asking me who I want to be available to?

 

Please help!

 

Thank you

 

Stuart

 

[bald_pig]

bluetooth enabled on both devices?

[Jawloms]

bluetooth enabled on both devices?

 

Yup, and both on the Wi-Fi too.

[EssentialRug]

Any idea why the iPad on the left can't Airdrop to the Macbook on the right? According to stuff I've found on the Internet, the Mac should have a drop down list on that screen asking me who I want to be available to?

 

Please help!

 

Thank you

 

Stuart

 

[ATTACH=CONFIG]64245[/ATTACH]

 

Can you update the OS on the MacBook?

[Jawloms]

Can you update the OS on the MacBook?

 

Seems not. It's on 10.9.5 and says there are no updates available. It's a MacBook Pro, 13-inch, Mid 2012 according to it's "About".

[EssentialRug]

Seems not. It's on 10.9.5 and says there are no updates available. It's a MacBook Pro, 13-inch, Mid 2012 according to it's "About".

 

Looks like its running Mavericks, but if Mid 2012 it should be able to run the next big update Mojave

 

[EssentialRug]

Seems not. It's on 10.9.5 and says there are no updates available. It's a MacBook Pro, 13-inch, Mid 2012 according to it's "About".

 

Try downloading from this link. It should open the App Store

[Jawloms]

It opened in their store's website rather than the AppStore? And doesn't offer an "Install" or "Download" or whatever button.

 

I don't like Apple stuff at the best of times, this is not helping. It worked until my tech wiped it Friday. And if it can run Mojave, why doesn't it offer it?

[3s-gtech]

https://support.apple.com/en-gb/HT211683 and choose Mojave from there.

[EssentialRug]

It opened in their store's website rather than the AppStore? And doesn't offer an "Install" or "Download" or whatever button.

 

I don't like Apple stuff at the best of times, this is not helping. It worked until my tech wiped it Friday. And if it can run Mojave, why doesn't it offer it?

 

Yeah there should be auto pop up asking if you want to open in the app store. If not just click on the button that says 'View in Mac App Store'. Hopefully then it should ask you to open in the Mac App Store and you can download from there.

 

[Jawloms]

Yeah there should be auto pop up asking if you want to open in the app store. If not just click on the button that says 'View in Mac App Store'. Hopefully then it should ask you to open in the Mac App Store and you can download from there.

 

[ATTACH=CONFIG]64249[/ATTACH][ATTACH=CONFIG]64250[/ATTACH]

 

I don't have a "View in Mac App Store" button. Just a big gap where one should be. Any point installing Chrome and trying through a different browser?

[2ilent8cho]

That Mac should be able to go as high as Catalina (10.15.7) . https://support.apple.com/en-gb/HT211683 has the download links to older OS's , but they will make the App Store load to download. Are you signed into the App Store? I get a 'Get' button when I load any of the links.

[bald_pig]

I had this on an old version of safari, chrome worked

[Jawloms]

Installed Chrome and it now gives me a get button, which in turn opens the AppStore, however no, I am not signed in to it. I'll get signed in and should then be away. Thanks all.

[Jawloms]

I don't like Apple stuff at the best of times, this is not helping.

 

OK, this has now escalated to "I hate it with a passion and would happily swear a lot about it right now"!

 

On a windows computer I can open a browser, go to appleid.apple.com and sign in. Hooray me! On the MacBook in question, I open the AppStore, click "Get" on Catalina, type in the same username and password and it tells me my Apple ID or password is incorrect. About a second after it tells me that, I get a text message on my mobile from Apple telling me what my 2FA code is. If my credentials are wrong (which clearly they aren't as I can log in on my Windows box fine) why is it sending me a text with a code in it?

 

 

Anyone??

 

Thanks

[tmoon-mint]

I wonder if the Macbook is on a version of macOS so old that it doesnt support MFA? Have you got another Mac you could create installation media on?

[Jawloms]

Unfortunately not....

[EssentialRug]

OK, this has now escalated to "I hate it with a passion and would happily swear a lot about it right now"!

 

On a windows computer I can open a browser, go to appleid.apple.com and sign in. Hooray me! On the MacBook in question, I open the AppStore, click "Get" on Catalina, type in the same username and password and it tells me my Apple ID or password is incorrect. About a second after it tells me that, I get a text message on my mobile from Apple telling me what my 2FA code is. If my credentials are wrong (which clearly they aren't as I can log in on my Windows box fine) why is it sending me a text with a code in it?

 

 

Anyone??

 

Thanks

 

Well that's incredibly annoying. Can you choose 'Forgotten Apple ID or Password' from the login screen of the App Store and change it to see if that gets you in?

[Jawloms]

Well that's incredibly annoying. Can you choose 'Forgotten Apple ID or Password' from the login screen of the App Store and change it to see if that gets you in?

 

I can, but it didn't make any difference.

[EssentialRug]

I can, but it didn't make any difference.

 

I've got a Mac here so if you want, DM me your address and I'll create a Catalina bootable installer for you and send it your way.

[Jawloms]

Brilliant, thank you.

 

Stuart

[Jawloms]

With big thanks to @EssentialRug I have installed Catalina and now can AirDrop from our iPad. Thanks for all your help. Haven't checked if I can log in to the AppStore yet, and frankly I'm a little scared too try........

 

Stuart

P.S. I still hate Apple stuff......

[tmoon-mint]

I suspect now that you're on a macOS version that supports MFA you will be fine to sign into the Appstore.

[Jawloms]

I can indeed!