staffman73 Posted January 14, 2022 Posted January 14, 2022 We are setting up this year's options. We have set it to start in September 2022. Then picking Year 10 students. When going to the student lists, the current year 10 are showing as Year 9. Anyone any ideas?
leeshellard Posted January 15, 2022 Posted January 15, 2022 Sounds like some kind of syncing problem having not moved the students up a year. Isn’t the options a service in sims service manager. Or it uses one of them. We used options for a short time but didn’t get on with it
staffman73 Posted February 25, 2022 Author Posted February 25, 2022 OK, we worked out what the problem was there, we needed to download a patch and install. I have set everything up, invited the students, and given them permissions. I have selected a couple of students and supervised them through the set up process and all they get is a blank screen with the ability to log off. I can't see what I have done wrong. I have also noticed that the invitation setup has chnaged from last year. I can't find any instructions online and I am at a loss. Can anyone help?
David44 Posted February 25, 2022 Posted February 25, 2022 Are the students being redirected to https://www.sims-student.co.uk/ (which you don't use?) after signing in, if so, what if they manually go to https://www.sims-options.co.uk/ after signing in? If you go to https://admin.sims.co.uk/#/options/permissions do the students have a tick in the students box? If not, tick each student individually because ESS think that's acceptable.
staffman73 Posted February 25, 2022 Author Posted February 25, 2022 Thanks for the reply. They are going to the correct site and all of their names are ticked (which was very tedious!). I have just had an email from one of my testers who tells me she successfully logged in at home. Which suggests if may be a network issue.
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