Draytek 2685 Lost Web Gui

[ITGURU]

I have a Draytek 2685 at home, and this morning got alerts that's my remote access was 'down' however internet access is working fine.

Router lights all showing and working as expected.

However, - I cannot get into the routers' web UI via the IP address any more, although it responds to ping.

Also cannot use the Smart VPN app on my phone on 4g to connect to the router anymore - just disconnects.

Anyone else had this before? I know if i physically power cycle the router it'll come back online, but first time i've had this happen. Has something kicked in to prevent access? i.e Attack or login attempts locked it out?

It is on the latest firmware.

[slugshead]

I've rolled out hundreds of Drayteks for homeworkers over the years and i've never seen this happen. maybe roll it back a firmware version? (I also use a 2862 at home with a bunch of vigorap 902's, the number of features that it supports out of the box for a home environment is amazing)

[ITGURU]

I've rolled out hundreds of Drayteks for homeworkers over the years and i've never seen this happen. maybe roll it back a firmware version? (I also use a 2862 at home with a bunch of vigorap 902's, the number of features that it supports out of the box for a home environment is amazing)

 

A cold power reboot fixed it all, so will just monitor it, to see if it happens again and then contact Draytek.