Microsoft Surface 4 laptops BSOD

[nicholab]

I now have 4 Microsoft laptops that are BSOD ing. Has any ones else experienced this and what did they do to fix it? These laptop are running of software built form the factory and then they have been Intuned.

[3s-gtech]

Have they been thoroughly firmware and Windows updated? Out of the box, my experience of Surfaces is that they essentially don't work (for very long) until that's done.

[nicholab]

They have had a firmware update and they are running the latest windows. One of the unit I have hands on and I have run the Surface data erase and factory image. I did this to one of the other unit and it still caused issues and started bluescreening.

[snagrat]

Have you installed the Surface Driver pack?

 

Windows 10 or Windows 11?

 

What is the BSOD error code?

[titch]

I now have 4 Microsoft laptops that are BSOD ing. Has any ones else experienced this and what did they do to fix it? These laptop are running of software built form the factory and then they have been Intuned.

We are having the same problem. Feel like it's a power thing for us. Lid goes down and it doesn't go to sleep properly. It then needs a force off and on.

 

Out if interest how are you getting on with the surface 4s. Have you got many?

[nicholab]

We are having the same problem. Feel like it's a power thing for us. Lid goes down and it doesn't go to sleep properly. It then needs a force off and on.

 

Out if interest how are you getting on with the surface 4s. Have you got many?

 

We got a good number of Surface Laptop 4. I had a phone call form MS support the suggestion at the moment is to try limiting the Memory the OS users starting form 8GB = 8192. I now have an issue that secure boot does not allow setting the Maximum memory setting. Anyone got a suggestion how to allow this? Thanks

[titch]

We got a good number of Surface Laptop 4. I had a phone call form MS support the suggestion at the moment is to try limiting the Memory the OS users starting form 8GB = 8192. I now have an issue that secure boot does not allow setting the Maximum memory setting. Anyone got a suggestion how to allow this? Thanks

Are yours more than 8gb?

[nicholab]

We got surface laptop 4 16GB

[victory2015]

for us this was the first symptom of the on board ssd failing.. given you cant replace it we now have around 7 dead surfaces that just dont boot .