Disappearing 365 Licenses

[Gongalong]

Hi Folks,

 

I have a recurring issues with the 365 apps license is "disappearing" from random student accounts.

 

I get a report that the student can't login to an Office app, I check the admin console and... the license has become unticked.

 

Anyone else getting this?

 

Not a disaster so far as it's only affected 5 out of around 1,000 students, more just annoying so far.

 

I'm not aware of any mechanism the students could use to remove the license.

 

Thanks

[fredesq]

Check the audit logs for that user

https://aad.portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Audit

 

You'll be able to filter by Activity and Target to find out who (Iniated by) removed the licence.

[Gongalong]

Thanks. I've gone back 7 days (which seems to be the maximum, but the only thing showing is a "Register Device" activity.