[Arbor] Assessments Randomly Deleted???

[CAM]

Anyone had Arbor just outright delete the last two hours of work in the Assessment Policy?

 

I had some assessments set up with the wrong dates. OK. Delete them (annoying I can't just change the dates) and set them up again with the right dates. I add them all to the policy, click on a marksheet and the column is greyed out saying "Assessment is not set up."

 

Fine I will delete them one by one and set them up again. Check the marksheet, it works, white column and data can be entered. Annoying, maybe I was adding them too fast?

 

I go for a comfort break.

 

Come back, where was I? Click on a subject and the column is greyed out "An assessment is not set up." Hang on, I did this subject earlier??? No, all the columns I set up Arbor has just greyed them out saying they aren't set up. All the ones I confirmed were set up correctly are gone. Not in Summative Assessment, gone. Even though they are added to the policy.

 

It's driving me round the bend and I don't understand what is going on! If there is one thing SIMS had going for it, the marksheet system was easy to set up. Kind of. This is just confusing.

[Arbor_Daniel]

Hi, thanks for letting us know about the issues you've had this afternoon. We've picked this up and our 2nd line team are investigating what's happened. We might need a bit more information so will be in touch via email with any follow up questions