Oaktech Posted November 9, 2021 Posted November 9, 2021 One of my schools has had approximately 60 chrome devices off the DfE with edu upgrade licences. 50 of them are HP, 10 of them were Samsung, my other school had 40 devices, of which 30 are Samsung, 10 are HP. We've swapped the devices between the schools having been given the OK to do so by the DfE, but we have an issue with devices that were provisioned in one domain not releasing a licence when de provisioned to allow the exchange to be provisioned in the new domain. Is there a way anyone can sort this out. The DfE have tried to help but their instructions leave a licensing total of 'X upgrades no longer available' in the original domain?
localzuk Posted November 9, 2021 Posted November 9, 2021 You can't swap models I'm afraid - licenses are for the specific make/model of device and when you swap them out you can only swap in a device of the same type. We had an issue with a faulty device needing replacing by the DfE, and we had to send a begging email to Google to allow us to swap make/model for that license - and they said they don't ordinarily allow it.
Oaktech Posted November 10, 2021 Author Posted November 10, 2021 You can't swap models I'm afraid - licenses are for the specific make/model of device and when you swap them out you can only swap in a device of the same type. We had an issue with a faulty device needing replacing by the DfE, and we had to send a begging email to Google to allow us to swap make/model for that license - and they said they don't ordinarily allow it. Borlocks. I'll just have to ask for some device licences from Finance to cover them, it's not like they're vastly expensive.
localzuk Posted November 10, 2021 Posted November 10, 2021 Borlocks. I'll just have to ask for some device licences from Finance to cover them, it's not like they're vastly expensive. They're about £30 a license these days (plus or minus a couple of quid). 1
Oaktech Posted November 10, 2021 Author Posted November 10, 2021 They're about £30 a license these days (plus or minus a couple of quid). Yeah, we got donated 5 from a local company that didn't come with edu upgrades, so we bought some for them. I think we paid something like £26 +vat for them.
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