3CX Version 18 Upgrade

[FN-GM]

Hello,

 

I am wondering if anyone has upgraded to version 18 of 3CX please? If so how was your experience please? Did everything go ok?

 

I am wondering about options for upgrading the desktop client. I am thinking a staged approach as it's quite a big change. Updating some sites first then other later.

 

Thanks

[itwasntme]

Only done v18 upgrade in one of our sites, separate 3cx instance for each school and no bridging.

 

I had issues with the v18 desktop app as applocker errored:-

'The publisher information cannot be extracted from the specified file:

......................\AppData\Local\Programs\3cxDesktopApp\3cxDesktopApp.exe. Reason: The object identifier does not represent a valid object. (Exception from HRESULT: 0x800710D8)'

 

3cx desktop app versions seem a bit hit and miss with applocker.

 

So I've stuck with the v16 app as I connect to a few other v16 sites, but no audio sent/received when dialling an extension on v18. Mobile app seems to work with both.

 

Edit - using applocker file hashes v18 works ok

Edited October 8, 2021 by itwasntme

[MatthewL]

Still on 18 on my server not done it yet, really need to take a image of server before I do it.

[FN-GM]

Only done v18 upgrade in one of our sites, separate 3cx instance for each school and no bridging.

 

I had issues with the v18 desktop app as applocker errored:-

'The publisher information cannot be extracted from the specified file:

......................\AppData\Local\Programs\3cxDesktopApp\3cxDesktopApp.exe. Reason: The object identifier does not represent a valid object. (Exception from HRESULT: 0x800710D8)'

 

3cx desktop app versions seem a bit hit and miss with applocker.

 

So I've stuck with the v16 app as I connect to a few other v16 sites, but no audio sent/received when dialling an extension on v18. Mobile app seems to work with both.

 

Edit - using applocker file hashes v18 works ok

 

Sorry about the late reply! I got distracted with other things.

 

Does the v16 app work ok with a v18 server? Do you get the annoying prompts that say the client needs upgrading please?

 

Thanks.

[Davit2005]

Sorry about the late reply! I got distracted with other things.

 

Does the v16 app work ok with a v18 server? Do you get the annoying prompts that say the client needs upgrading please?

 

Thanks.

 

Still using Version 16.7.8.121 client with v18 server OK. I did a new install using the Debian image.

[FN-GM]

Do you get messages prompting to update the client please?

 

Trying to avoid a avalanche of tickets on the Helpdesk!

 

Thanks

[Davit2005]

No pop ups at all from what I have noticed on Android. Multiple restarts on the android phone but no pop ups :-)