Arbor and FFT Wrong Year Group

[CAM]

OK folks, I'm back in schools again and that means I am back in the MIS forum with the weird technical problems once more! No SIMS this time, I'm using Arbor! Also we need a topic tag for it...

 

I am trying to get it to play nicely with FFT which keeps dumping students in the wrong year group. They have traced the problem to the NC Year in Groupcall Xporter not being the same as the Year group in Arbor. I've run a report in Arbor with Year Group and NC Year as columns but they both match.

 

Has anyone come across this before and knows the cause? I'm completely new to Arbor! Nothing looks out of place but I am not 100% sure how to check and want to make sure it isn't our end before I ring Groupcall again.

[howartp]

I’m sure we had this last year with SIMS and what you describe about Xporter is ringing bells.

 

Ping me tomorrow and I’ll see if I’ve got any notes on it.

[CAM]

@howartp Thanks

 

- - - Updated - - -

@howartp Thanks

[howartp]

@howartp Thanks

Unfortunately I've had a look and I've a feeling the actual issue I was recalling was with Options, not FFT.

 

I'm sure it was the exact same scenario, but unfortunately my Options/SIMS person isn't in school today so I can't bounce my memory off her to see if we can get you any help.

 

Peter

[CAM]

I knew this was going to be something weird!!!!! Trust me to dig up strange cases on my first day on the new job!

 

A whole year group column that is hidden from the user called att_StandardYearGroupCode is wrong. Does anyone familiar with Arbor or Groupcall know what this column is?

[CAM]

Update on this, it was resolved by contacting Groupcall who applied a fix to take into account that Arbor doesn't export this column.