Wi-Fi, Google Admin and Chromebook setup

[TMBS]

Hi

 

We've just updated our Unifi controller and was going for a full refresh with our current setup of Wi-Fi, managed networks in Google Admin and Chromebooks. However, it's not going as planned so advice needed! Our current setup is:

 

Unifi Cloud key controller - Two WIFI networks, Staff and Students

Google Admin - WIFI pushed out and managed in Devices - Network to the relevant OUs (Staff - Staff Wifi, Students - Chromebooks).

300 Chromebooks - all enrolled and connected to Student Chromebooks (these are not used by staff)

Flat network, no VLANs.

 

What we wanted and have done so far:

 

• Setup new Unifi Gen 2 controller, added three WiFi networks: School, Staff, Student.
  
• Old controller unplugged
  
• New WiFi networks added in Google Admin, School (at top of domain), Staff (at staff OU), Student (at student OU). All have the same settings applied, Platform access set to Chromebook Device and User, all set to automatically connect.
  
• Reset and adopted two Unifi ACs
  

 

We can still see the old WiFi networks even though the controller is unplugged and they have been deleted in the Google Admin. Why?

Only the top School Wifi network is showing as a 'managed organisation' on the Chromebooks. Even though all three are managed in the Google Admin

When we switch on a Chromebook it connects automatically to the top domain 'School' Wifi, as expected. When we log in as a student it stays on the 'School' Wifi unless we manually connect to the Student Wifi. Can we set this to automatically connect? We don't want to have to manually connect 300 Chromebooks.

 

Struggling with getting my head around this now...

 

Thanks for any advice!

[paulkerton]

So, first things first... did you push out the new network before you swapped the old one out?

 

In Devices > Networks have you checked in the user and device OUs for the Wi-Fi settings?

[TMBS]

So, first things first... did you push out the new network before you swapped the old one out?

 

In Devices > Networks have you checked in the user and device OUs for the Wi-Fi settings?

 

Hi

 

I added the new network to the new controller before removing the old Unifi controller but it had the same SSID. I then removed the old controller and added the new staff and student SSID in the Gen 2 and pushed out via Google Admin. I thought that because the Chromebook would connect at the top level as a device, it would just switch over and pull down the new settings when logged in as a student - I don't think that is the case though

 

All the new SSIDs are showing in Devices - Networks in the correct Staff and Student OUs. There are only Managed Wifi settings and General Settings (Chromebook Only) that I can see though. Are there settings pushed out elsewhere in the Google Admin?

 

I don't understand why the SSIDs I've set in the Google Admin - Devices - Networks -WiFi Managing Networks are not showing on the Chromebooks as being managed by our organisation? I can see them, connect to them manually but there is no little building icon...

 

Thanks!

[paulkerton]

We are actually changing a few of our Wireless settings today, so bear with me.

 

Have you set it to per device rather than per user?

[TMBS]

We are actually changing a few of our Wireless settings today, so bear with me.

 

Have you set it to per device rather than per user?

 

Per device at top level and then device and user at Staff/Student.

 

I'm now wondering if we even need three SSIDs? None of the settings are different, we don't have VLANs, you can set specific WiFi settings via OUs in Google Admin, so I might just be creating myself a lot of work...

 

Thanks