Chrome Upgrade licenses for DfE supplied devices for Enterprise Enrollment

[Oaktech]

Hope this is in the right place...

 

We've recieved 90-odd chrome devices from the DfE, 80-something all enrolled in management just fine, and I have 3 seperate subscription lines in my billing centre that correspond to the batches we recieved that say 'contracted pricing' with no expiry date. The last batch of 10 do not have a corresponding chrome upgrade line in billing, and will not enroll, no upgrades available.

 

I have questions:

 

1. Is this an error on the part of the DfE provisioning?

- If so, does anyone have a contact to get them provisioned correctly?

 

2. Are the licenses we do have perpetual or am I about to be stung for nearly 100 devices worth of licensing?

[paulkerton]

2. Are the licenses we do have perpetual or am I about to be stung for nearly 100 devices worth of licensing?

 

Chrome Licenses are device perpetual for education. When you purchase them, you'll be asked what your primary domain is, and they'll be applied to your domain.

You can go to the Devices section of your Chrome Admin Console and click the credit card image, it will tell you how many you've used and how many you have left.

So if you get new devices, you need new licenses (unless they're like for like hardware swaps - damaged kit etc) but for your current kit, they last for the life of the device (Auto Update Expiration allowing!)

[Oaktech]

Chrome Licenses are device perpetual for education. When you purchase them, you'll be asked what your primary domain is, and they'll be applied to your domain.

You can go to the Devices section of your Chrome Admin Console and click the credit card image, it will tell you how many you've used and how many you have left.

So if you get new devices, you need new licenses (unless they're like for like hardware swaps - damaged kit etc) but for your current kit, they last for the life of the device (Auto Update Expiration allowing!)

 

Thanks.

 

I've gone back to the DfE and had a moan as I called one of our resellers that we have previously bought Android stuff from, and apparently they've had a load of problems with the DfE supplier not allocating licenses at all/to the right devices/to the right schools.