[sims] SEN History Gone Missing

[lmrogers]

Afternoon,

 

I'm not really any good at SIMS, can make sure things are working and install it and maintain the instance but when it comes to look at SIMS I'm pretty useless.

 

However we have had a strange one this afternoon. Our data manager is doing some analysis and has noticed that for some students the SEN history has gone missing. They have been assigned an N code and all history has gone.

 

Does anyone know where I can start looking to see who or what has caused this to happen?

 

Cheers!

[Steve21]

Depending on how it was removed, you should be able to click on the SEN history button (under the SEN shortcut on student right-side) which will show any changes between codes, And the overview tab will show changes made in general (Linked staff are in the details if you open it)

 

But it depends how it was done, as some routes will wipe it and not show it at all if done without the proper routines

 

Steve

[lmrogers]

So when I click on Status History it has no information in at all but in the Overview it shows that the code was changed to N, and this student has history according to our data manager. It is a problem that seems to be affecting various students records as well.

 

Is there anyway or auditing any deleted information from the SEN records?

[coolhands]

Well the overview box must have a Date? So was it done recently?

 

no audit is available as far as I know

[lmrogers]

Well the overview box must have a Date? So was it done recently?

 

no audit is available as far as I know

 

The overview box has dates in for the students but they aren't recent and generally only has the one entry for when it was changed to a N code.

[bobsmith]

i'd grab a backup and spin up a second sims server if you're in a position to do so. At the very least this should confirm if the history is available to you.

 

If you find it on the backup it's probably worth contacting your support unit to see about doing a partial restore to fix it.

[lmrogers]

i'd grab a backup and spin up a second sims server if you're in a position to do so. At the very least this should confirm if the history is available to you.

 

If you find it on the backup it's probably worth contacting your support unit to see about doing a partial restore to fix it.

 

Good call, will have to go through a few backups probably though as no one knows when the data went missing. Shall have a look through today.

[pete]

Are the linked documents missing too?

 

If so, do they show up in the orphaned documents housekeeping routine (Tools > Housekeeping > Document management server > Maintained orphaned documents)?

[lmrogers]

Linked documents all appear to be fine. The backups all appear to showing the same as well. One student is showing an N code but when looking at history there's no record for him ever having a K code. However on the last census that the data manager ran that student was showing up as an SEN student. Really confused.

[bobsmith]

run a report to extract SEN history for ALL kids and see what you get out?

 

Could it be just the one(or few) kid who has this issue?