Having a strange issue with the Smart SB680 Board on Mac Catalina and Big Sur

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Sorry If I posted this another place.

 

 

 

So our school district recently upgraded from our older Macbook Air's to more recent ones that are mostly running Mac Catalina and some are running Big Sur update. The issue we are having is that when we have our smartboard hooked and I allow the permissions to give Smart Notebook and all the files under Accessibility and Input controls. After doing this the board gets detected with the Smart Menu and working perfectly. Random times after removing the USB cable from the laptop and plugging it back in the board doesn't get detected on the laptop by the software. I have to physically reinstall the drivers for the Smart Board and then it picks it up again.

This is becoming a huge hassle every time one of the boards decides to not be detected anymore. We are using Smart Notebook 20.1 and have the latest drivers. We didn't have this many issues when he had the old mac's running High Sierra. Please help. Thanks!