Helpdesk Technician - Central London - £25-£28,000 - Closes 26/02/21

[dhicks]

Hello All,

 

We (Knightsbridge School, a private prep / senior school) are looking for an IT technician to work in our central London school - we're actually now split accross a couple of different buildings, but our main site is on Pont Street, easy to get to from the tube or Victoria station.

 

The text of the official job advert is below. I would add that although you'll be working closely with me you report directly to the bursar as your line manager. We're probably looking for someone with good communication skills and an ability / enthusiasm to further their knowledge and experience rather than someone with a set of qualifications and a set way of doing things. A large part of your job will be dealing with our helpdesk and general in person / phone queries from staff, pupils and parents. Anything you can't deal with can be passed up the support chain, but you'll be the first point of contact for general users.

 

Any questions, do please ask them here or by direct message, or directly to the school as detailed below. The official advert should be up on our website soon:

 

https://www.knightsbridgeschool.com/current-school-vacancies

 

I'm really not sure what the plan is for handling interviews, I'm guessing we might do an initial phone / video conference before we have people on site, although I guess that's up to the HR department.

 

 

 

Official job advert:

 

Knightsbridge School - ICT Helpdesk Technican Job Description Feb 2021.pdf

 

Knightsbridge School - ICT Helpdesk Technician Advert 2021.pdf

 

Knightsbridge School currently educates 420 boys and girls from ages 3 – 16. The school, which is set in the heart of London, combines a warm and nurturing environment with excellent resources and

a commitment to teamwork and the professional development of staff. For more information about the school, please look at our website www.knightsbridgeschool.com.

 

This role is ideal for an IT professional with at least 3 year’s IT support experience who is looking to further their career in IT. As the first point of contact for all IT support issues, you will gain

experience of a wide range of desktop, mobile and classroom audio-visual technologies, troubleshooting issues with hardware and software and running the IT support helpdesk. Working alongside the Network Manager you will have the opportunity to be involved in network and system maintenance, upgrades and new IT projects and initiatives.

 

You will have excellent customer service skills and be able to communicate confidently and clearly to colleagues, parents and pupils. In addition to being a good problem-solver, you will need to be

proactive, well organised and a quick learner

 

For an application pack and further details please see the school website or contact Rosie Binns at [email protected] or 020 7590 9000.

 

Knightsbridge School is committed to safeguarding children and promoting the welfare of children and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment

and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks and other relevant employment checks.

 

Closing date for Applications: Friday 26th February 2021 – But please don’t wait until the deadline!