Duplicate clases in Google Classroom

[chekmate1984]

Hi all

 

I am in bit of pickle at school i support.

 

See below issues from a staff member

 

• Pupils have been added to new classes but not removed from their previous class (there are duplicates,in most cases the duplication creates a profile with a blank avatar). It might be the case that pupils be able to access their new class but I cannot be sure-one way to troubleshoot may be to contact a pupil to she what he or she can see on their end.

• Teachers have not been updated to their new classes so would only be able to teach the lessons if we shared access codes (would not work unless pupils are in teh correct class though)

 

The changes are done in sims and then via wonde uploaded to Google classroom.

 

Any pointers please?

Edited January 12, 2021 by chekmate1984