Dropping the 'l' from the ends of words

[neonetman]

I've a bit of a strange issue with printing word documents. Occasionally when printing a document, it will drop the last 'l' from a word on the print. It's always an 'l', and it's always on the end of a word.

 

I've no idea what is causing this, as it is random - different documents, different forms, some just letters created in house

 

Can anyone point me in the direction of what could be causing this?

[mavhc]

Always the end of a word, can be in the middle of a line?

 

Always only lower case Ls?

 

Any font? Any printer? PDF?

 

Will the same file always drop the same Ls?

[neonetman]

Always the end of a word, but yes can be mid line. Always lower case Ls, and different fonts.

 

Doesn't happen with PDF

 

Same file doesn't always do it - it's seemingly random

[GizmoIT]

I remember a similar issue a few years ago, was something to do with universal print drivers being used. Suggest updating the driver direct from the manufacturer and see what that does

[neonetman]

We are using Kyocera copiers to print from, and are running the proper Kyocera 8353ci KX driver downloaded from their site

[LeMarchand]

Is this from any user or a student? Just wondering if it is some sort of special character that won't print being used by someone rather than an actual l.

[neonetman]

The 2 most recent instances are myself, and the heads PA -

[mavhc]

Kyocera drivers are a bit crap, try the PS version perhaps? Got any other printers to test with different drivers?

 

Turn on print preview in the driver.