WeTransfer Pro - Not Transferring - Gets to 100% then resets to 0%

[MYK-IT]

Hi,

 

We have a WeTransfer Pro account and I am attempting to upload (e.g. transfer) approx. 10GB of data.

 

I have attempted uploading all the files/folders, as well as a one zip file (containing everything) - It does upload and get to 100%, but then it resets to 0% and stays there - with cancel as the only option.

 

The bandwidth graphs (on Sophos XG / Fastvue) do show that amount of data being uploaded to WeTransfer etc.

 

I have tried adding web exceptions in for WeTransfer (*.wetransfer.com, *.wetransfer.net as well as *.s3.amazonaws.com that was recommended on other forums) but still no luck. Also created a Firewall to allow all traffic (and services) from my computer, and still same issue.

 

Any suggestions? I have not tried an external internet connection (e.g. at home) as yet.

 

Thanks.

[Jcx500]

Try Unfiltering your PC and see if that fixes it

[MYK-IT]

By coincidence, I have just created a bypass firewall rule (e.g. all traffic from me PC to LAN / ANY is allowed) and it worked.

 

This helped me in this situation, but would still be good to know which element of Sophos XG was stopping it - I'll see what Wave9 suggest.

 

Many Thanks,