Simcfc73 Posted October 26, 2020 Posted October 26, 2020 Hi, We've delved into EDULINK and wondered if anyone has any useful tips on how to get the best out of it. Had it a few days and its great.. apart from how slow it is to log on using the Microsoft option... and the app logs me out and loses the school name so its a pain. I'm not sure if its the M$ thing that's the issue. The school computers seem to be fine, they click on the link and it opens a browser briefly and logs them in without a prompt.
jthompson Posted October 27, 2020 Posted October 27, 2020 Not so much a tip really, but a heads-up that we get the occasional parent ring the school to report that they're seeing some other child's information and not their own. That happens when they click the big DEMO option on the login page, and they get presented with the dummy data.
rob_coles Posted October 28, 2020 Posted October 28, 2020 We’ve been using EduLink for years now. Although not really sure what your issue is, contact support. One of the best things with Overnet is support. They will bend over backwards to make sure everything is as should be. EduLink is a great product that is constantly evolving. One of the few company’s that I’d recommend. Regards Rob
Ditto Posted October 28, 2020 Posted October 28, 2020 We’ve been using EduLink for years now. Although not really sure what your issue is, contact support. One of the best things with Overnet is support. They will bend over backwards to make sure everything is as should be. EduLink is a great product that is constantly evolving. One of the few company’s that I’d recommend. Regards Rob Off topic I know, but that's a fantastic Avatar you have 1
Simcfc73 Posted October 28, 2020 Author Posted October 28, 2020 The Microsoft login doesn't save my settings so its a faff to logon each time. Using AD username and passwords saves the credentials and works fine. I wanted to use the M$ logon so it had the MFA assigned to the users. Really would have liked MFA as an option....especially with the app. Just going through the linked documents, I've created a new category called reports so I can assign just these to be visible to the parents.... very long winded.
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