Sgriffin Posted October 19, 2020 Posted October 19, 2020 I currently have one member of staff, who cannot login to Teams as they get: We Can't connect you It looks like we can't connect to one of our services at the moment, please try again later, or contact your helpdesk if the issue persists. HTTP 404 login.microsoftonline.com All other members of staff are able to login fine, the member of staff has had a name change not sure if this could be an issue, linked to all Microsoft products?
KASIT97 Posted November 17, 2020 Posted November 17, 2020 Can they access their office365 account? We also had an issue when changing staff members last name.
Sgriffin Posted November 17, 2020 Author Posted November 17, 2020 Yep, they can access their office365 account, just seems to be an issue with Teams!
KASIT97 Posted November 17, 2020 Posted November 17, 2020 Is this through the Teams app or via browser? I had the exact same error message on a teachers laptop. I had to uninstall, delete to %appdata% and folders from the C:/ installation path and then reinstall and restart. 1
Sgriffin Posted November 18, 2020 Author Posted November 18, 2020 Was through the app, I shall give this a go, Thank you
KASIT97 Posted November 18, 2020 Posted November 18, 2020 This is what fixed it on one device, another I had to do the above. 1
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