Surface 7's with Intel AX210 wifi cards losing connection

[techsmith320]

We have a number of brand new Windows Surface 7 devices with the intel ax201 Wifi cards

Regularly (like within minutes of logging in) the wifi connection goes from connected, secured to connected. no internet connection changing the icon from the wifi one to the globe with a cross

The device still had an IP address, can see the connection

Bnt won't connect to the internet

 

We've updated the drivers, we've turned the settings to only use lower bands, to only use 802.11G, to turn off MIMO etc all as mentioned in other threads

 

Still having the same issues

 

The surface 6's with the Marvell wifi cards, solid as a rock. no issues

[chazzy2501]

Have you deleted the device in device manager AND deleted the driver when doing so? Then let Windows pickup the correct drivers for you. (probably same drivers but may help clean up) you'll need to hardwire it.. of course.

 

Also use the check for hidden device in device manager and see if a ghost copy of the device is being a pain. Also is this your image or the Windows it came with. (possibility of other helpful software)