dapaulio Posted September 22, 2020 Posted September 22, 2020 Good Afternoon, I am looking to understand how the safeguarding reporting works and how certain activity is flagged. The setup i have in place works, however i have questions to how smoothwall determines what is classed as a safeguarding concern. eg i had a student google the attached photo which was categorised as personal weapons but safeguarding didnt pick it up. Phrases have been purposely not been included in the body text for fear it can then be searched on Any guidance welcome
ibpalle Posted September 22, 2020 Posted September 22, 2020 That does look like an obvious omission but when looking closer, I am not certain which safeguarding category personal weapons would come under - it may only trigger in the safeguarding categories in combination with other items. The search itself was also fairly generic and the request was blocked due to the search so the filter never got the search results. Without checking I'd say the entry was too generic to be picked up by the safeguarding categories but the knife reference was enough to categorise it as personal weapons to get blocked..
bald_pig Posted September 22, 2020 Posted September 22, 2020 Surely a reference to murder should be picked up as a safeguarding concern?
ibpalle Posted September 23, 2020 Posted September 23, 2020 There we are into context - I can't see the full search text of the first one though. I'm not part of the team that makes the phrase scoring so was just offering a potential explanation why this exact sequence didn't trigger safeguarding. The words kill and knife are used in a lot of contexts - so I think this combination is just too generic.
bald_pig Posted September 23, 2020 Posted September 23, 2020 There we are into context - I can't see the full search text of the first one though. I'm not part of the team that makes the phrase scoring so was just offering a potential explanation why this exact sequence didn't trigger safeguarding. The words kill and knife are used in a lot of contexts - so I think this combination is just too generic. I mean, I'm struggling to think of a context where "knife designed to kill" isn't a safeguarding concern, or where "knife" and "kill" can be used together in a context that wouldn't be a safeguarding concern!
ibpalle Posted September 24, 2020 Posted September 24, 2020 Living on a farm might be a context but as I said, this is just me assuming. I'll pass it on to the Blocklist team to see if they can improve this.
TechMonkey Posted September 24, 2020 Posted September 24, 2020 or where "knife" and "kill" can be used together in a context that wouldn't be a safeguarding concern! How to use a knife to skin a fresh kill Can a knife wound in the leg kill someone knife kill COD Killian knife designs (bit tenuous I'll give you) First two would most definitely be for English writing projects. Flashbacks to some of the phrases or search terms that were thrown up in a past life and they were always English lessons. Context is hard, and trying to cover all phrases that raises red flags to us is even tricker. But I do agree, with the number of mundane results like word lists from English sites we get flagged, knife alone would be good to flag.
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