Captcha when Exa customers access Google

[Guest Guest]

Are any other Exa customers seeing an increasing number of Captcha's when accessing Google? Over the last week or so we've starting seeing this, obviously in September this is going to be made worse by increased traffic levels

[Ditto]

Are any other Exa customers seeing an increasing number of Captcha's when accessing Google? Over the last week or so we've starting seeing this, obviously in September this is going to be made worse by increased traffic levels

 

I know it's a while back, but did you get to the bottom of this issue?

[Guest Guest]

It stopped for a while but its seems to be happening again

[IAMCloud_Curt]

Is it Google ReCaptcha V3?

[Guest Guest]

No idea, it's whatever Google use when you attempt to search

[gmonks]

We're with Exa and haven't had any Captcha's when using Google.

I find Exa Support really good so they may be able to help.

[Guest Guest]

We're with Exa and haven't had any Captcha's when using Google.

I find Exa Support really good so they may be able to help.

We can't go directly to their support unfortunately, we have to go via Link2ICT

[Patrick_Exa]

We can't go directly to their support unfortunately, we have to go via Link2ICT

 

Hi Kieran,

 

Sorry for getting back to you on an old thread, but have you been able to resolve this via Link2ICT yet?

 

If not, please let me know via a PM which school you are from AND i can speak to Link2ICT to assist in resolving this for you.