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Hi all,

Sorry for yet another Adobe licencing question!

We were a bit slow out the blocks getting this new system sorted and had been using device licences for many years but had to get on the case to allow the students to take adavantage of the Adobe C19 offer.

 

That's all done and we have all students and staff accounts imported.

 

As I understand it the ETLA licence means that we purchase a CC licence for all FTE staff and that grants us site Shared Device licence for student/lab use.

 

However on the admin console it displays the available machines as only 1, and currently in our early testing we have installed on 2 devices and so shows as 2/1 Machines used.

An the named licence All Apps - 100 GB this is listed at 0/640 which is correct - 640 staff currently non named users.

 

Am I missing I trick here. Do we not have "unlimited" shared device licence after all? Do I need to so something else on the admin console? Or is it because we have the elta/site licence will the number always be one to signify unlimited?

 

Thanks in advance for any help :)

adobe errror.JPG

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