Odd issue with Windows 2016 - black screen with cursor when Ctrl Alt Del to logon

[doombadger]

Hello everyone.

 

I have a question if anyone has seen this before - I have Windows Server 2016 VM installation that has a black screen with cursor when pressing Ctrl Alt Del to logon - not after logon!

 

I get the good old windows 2016 splash page as per normal, but as soon as I try to logon on startup - black screen and cursor - not even a logon page.

 

I've seen that pesky black screen a few times after you logon but never before - odd.

 

the VM boots in safe mode and without the services started - but start with the services started - the black screen is back on logon

 

I've removed the Anti Virus and any other possible programs but with no luck..

 

Any ideas?

[doombadger]

Any one else had this issue?

 

I've narrowed it down to an issue with an MS Service that starts on logon? sfc /scannow has not solved this.

[Arthur]

I wonder if it's the same issue that @free780 mentioned here...

 

www.edugeek.net/forums/windows-10/207077-pupils-getting-black-desktop-upon-login-1809edu.html#post1771285

[doombadger]

Thank you Arthur I shall take a look..

 

Doug

[jwspiker]

@doug, i'm having the same issue with a 2016 server, in a vmware enviroment. I can remote desktop into the machine, but cannot get the login screen to pop up once I press the ctrl-alt-del button i get a black screen and cannot do anything further. were you able to resolve your issue?

[paulellam]

Try logging with a different user account, that worked for me, then i restarted the server and it was fine.