Net-Ctrl Posted April 20, 2020 Posted April 20, 2020 Hello, At Net-Ctrl we continue to look at how we may be able to assist organisations in the EDU space throughout the current environment. From conversations we have had with clients we have been impressed with how many are using this time as an opportunity to up-skill on their knowledge, investigate on-going issues or use their time to plan further ahead into the future – and we’re trying to support and enable these users. If you find yourself in this position, please consider the following: Free training – do you have a Ruckus related WiFi issue that has been bugging you, or do you have a new team member that you would like to have some more formal overview training with on any of the Ruckus platforms – if so – we can run webinars or calls to go through these issues. Free content and webinars – are you interested in learning more about the Ruckus SmartZone management console, their ICX switch portfolio or the co-management capabilities? Or perhaps you find yourself with some older equipment and would like a dashboard tour of your possible future upgrades, and to gain some insights into the improvements available. Again, we can provide webinars and information to assist. Please note, these will be run by engineers and not Account Managers – these would be designed to inform and not try to sell. Free predictive wireless surveys – we are still completing free of charge predictive wireless surveys. Perhaps you have a problematic section of your site, or are in the early stages of planning for a potential upgrade – our engineers can review your site using our wireless predictive survey software for you and provide you with a comprehensive report with their findings. If there is anything else that we may be able to help you with, please let me know and we will certainly try to offer support and/or guidance. In addition, please continue to use our support services should you need to call on them. We are engaged with all our manufacturers to ensure support matters are dealt with and equipment reaches those that need it. Please know that we’re to assist and support you during these times. 1
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