InVentry - Late Marks Issue

[MYK-IT]

Been advised by InVentry that due to an overnight update, there is currently an issue in relation to 'late marks' and (writing to) SIMS affecting (many / all) users.

 

We are currently aware of an issue with late marks and will be in contact as soon as we have an update \ resolution.

 

As a workaround if you close the console \ log back in – go to late arrivals and leave the date as today you will see today’s late arrivals.

 

Apologies for any inconvenience caused. In the meantime if you have any further issues or questions please don't hesitate to contact us.

 

Kind Regards,

 

InVentry Ltd

[email protected]

[TechMonkey]

Affects any system writing back to the MIS. We had this yesterday. Their work around doesn't work as if you wait a minute or two the wrong marks come back. They have no clue what it is and no clue how long it will take to fix. I'm glad they let you know but they were pretty tight lipped about it yesterday when we reported it until I chased it and they finally admitted it was a known issue.

 

Bit unimpressed really.

[MYK-IT]

Thanks @TechMonkey

 

We had (probably a related) issue yesterday, whereby we couldn't log in, an API issue / loop. The engineer at the time, remoted-in and re-synced the database.