HELP!! Ruckus AP's suddenly not working

[Scifigirl]

We have a ZD 3050, and 7363, and 7982

 

and suddenly today our remote site has gone down. We have been fighting this all day and can't find an answer. We have an MPLS connection that has been working until yesterday.

 

Now every AP is stuck in provisioning or disconnected.

 

any ideas-- i will cry!!

[bald_pig]

Sounds like there's a problem with the director

[Scifigirl]

Sounds like there's a problem with the director

 

The controller is here at our main site and all our AP's are on the same controller and are fine. Its just the ones at our other site that have gone wrong....

[bald_pig]

Ok, there's a problem with that site communicating with the director in that case.

[mikkydoos]

Y something networky there on the other site. Edited February 10, 2020 by mikkydoos

[win]

Check the MPLS is still functioning by pinging machines from one end to the other, you might want to consider setting up a VPN link too as a backup in-case the MPLS goes down.

[Scifigirl]

We seem to have solved the problem, we lowered the MTU to 1100 and put them on DHCP rather than static and we have a enough back

 

thanks for all the help.