Scifigirl Posted January 7, 2020 Posted January 7, 2020 Morning all, We are having some issues with our Avaya ip office system over our new MPLS. The phones at our new site will not ping our phone server at our current site. Our engineers and the 3rd party support have no further ideas. Does anyone have any ideas? Thanks in advance
MatthewL Posted January 7, 2020 Posted January 7, 2020 Can you ping other devices on each network or not? Sounds like a routing issue or might be worth checking gateway/subnet on the IPO.
Scifigirl Posted January 7, 2020 Author Posted January 7, 2020 We can ping devices from our main site down there, and other devices. We cannot ping any phone type devices from the new site here including the controller. the IPO is on the main site so has the settings from here, the new site is on a different subnet. the IP route on the IPC is set to blank as i was directed sorry if this is not clear
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