mdrabble Posted September 6, 2019 Posted September 6, 2019 Just had Paxton installed and I am merrily adding staff etc At the moment I am having to go into the card designer to print the badges which is really annoying as I have to click through all the names. On the Net2 Controller software - where you add users etc - there is a print card option. Users have a template assigned to them, but when I click on Print Card - nothing happens!! Currently running the Net2 workstation app on Win10 1803 EDU, and using a Zebra ZXP Series 3 printer. Any help appreciated as I need to add and print the new 6th Form Students on Monday. Cheers
TechMonkey Posted September 6, 2019 Posted September 6, 2019 (edited) This always gets me. You have to make sure the printer is applied to the card design in Card Designer and then Net2 prints to that printer. EDIT: I think you have to open the design, click the bubble in the top left, go to options at the bottom of that menu and then select the printer. Save the card design and then reopen Net2. Pretty sure this has to be done for each design. Edited September 6, 2019 by TechMonkey 1
crc-ict Posted September 6, 2019 Posted September 6, 2019 If you have the latest version of Net2 (6.01.8319), according to Paxton there is a known bug with card printing from the Net2 application itself. Currently the only way to print the cards is from the Card Designer as you have found. Apparently they are working on a fix. 1
caffrey Posted September 6, 2019 Posted September 6, 2019 Yep I found that out, and reported it to Paxton the week before I needed to batch print cards I had to manually do them all in card designer Mine actually crashes the card print.exe 1
crc-ict Posted September 6, 2019 Posted September 6, 2019 Yep I found that out, and reported it to Paxton the week before I needed to batch print cards I had to manually do them all in card designer Mine actually crashes the card print.exe Same here, instant crash as soon as print is clicked.
mdrabble Posted September 6, 2019 Author Posted September 6, 2019 Yep - using latest version. So glad I'm not being mentally deficient due to start of term overload due to people's inability to plan. Next quick question - how to I go about getting updates?
caffrey Posted September 6, 2019 Posted September 6, 2019 Update isn't out yet, but you can always get the latest using http://paxton.info/1438 1
jonnykewell1 Posted September 13, 2019 Posted September 13, 2019 I had a call from Paxton last night after reporting this bug and was told I was going to be sent the patch but it hasn’t arrived yet.
Reverend_Dan Posted September 30, 2019 Posted September 30, 2019 Link working again and now pointing to 6.01.8526 lets hope this fixes it. Has anyone found a change log or release notes ? 1
caffrey Posted September 30, 2019 Posted September 30, 2019 I've never seen any changelogs, I'll install it and report back
andy_b Posted September 30, 2019 Posted September 30, 2019 6.01.8526.6300 Service Release 2 (30/09/2019) Improvements - Internet connectivity checks Fixed - Card Designer - Unable to print cards. Fixed - Unable to add image to site graphics Fixed - Unable to add image to user Firmware Update - US Paxlock 1
JMLSF Posted March 11, 2021 Posted March 11, 2021 This always gets me. You have to make sure the printer is applied to the card design in Card Designer and then Net2 prints to that printer. EDIT: I think you have to open the design, click the bubble in the top left, go to options at the bottom of that menu and then select the printer. Save the card design and then reopen Net2. Pretty sure this has to be done for each design. I made an account just to say you've stopped me pulling my hair out, thank you.
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