Pro Desktop & Windows 10

[ctstone]

Hi All,

 

Anyone else using Pro Desktop with Windows 10 at there schools?

 

Whenever we run it and "extrude" a shape, the software crashes. This happens on all the Design staff machines and all student machines across the school.

 

Any ideas?

 

Charlie

[Grey-gear]

Hi Ctstone,

 

Have you tried extrude a shape as an admin first?

[ctstone]

Hello,

I have tried it as an admin (both domain as myself & the local builtin administrator and doesnt work)

Found a Windows 7 machine in the school and it works fine on there

 

Charlie

[Arthur]

The registry setting to disable graphics acceleration is a per-user setting so you will need to use something like GPP to apply it.

 

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\PTC\ProDESKTOP\8.0\General]
"UseGeneric"=dword:00000001

 

 

IIRC, this was the fix when I had the same issue on our Windows 7 PCs. I don't use Pro/Desktop anymore. My school switched to SketchUp a long time ago.

Edited July 18, 2019 by Arthur

[ctstone]

Hi All,

 

Thanks for this, we found that an easy way to fix this is to put them into Windows 7 compatibility mode. However, is there an easier way of doing this (perhaps via SCCM or group policy) to change the compatibility mode of that application on all machines, rather than going to 60 machines one by one and changing the setting?

 

Thanks,

Charlie

[Arthur]

is there an easier way of doing this (perhaps via SCCM or group policy) to change the compatibility mode of that application on all machines, rather than going to 60 machines one by one and changing the setting?

This is the registry setting that will do what you want. It's probably going to be easier to apply it via GPP.

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\\Program Files (x86)\\PTC\\ProDESKTOP 8.0\\Program\\ProD.exe"="~ WIN7RTM"