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Posted
Great! We're getting somewhere now. The issue is with your folder redirection. The shortcuts you have saved in \\server\icons\student\start menu are not showing in the start menu list. Unless you can get them to show in there, your tiles and XML won't work. As I mentioned earlier, the shortcuts must actually appear on the start menu all programs list if you want them to show as a tile.

 

Next step to check is your event log. There will likely be an error explaining why the start menu redirection failed. Also check the NTFS permissions on the folder and also the share permissions too. The share should be set to 'full control' for the 'everyone' group as is standard practice with shares where you use NTFS to set the granular permissions. Make sure the NTFS permissions on your icons, student and start menu folders have permissions set for read access on a security group that encompasses your users. I just use the 'everyone' group again and have read & execute, list folder contents and read permissions set. You can easily test the permissions by logging in as your test user and then attempting to browse to \\server\icons\student\start menu - does it let you see the folder contents or do you get an access is denied message?

 

Permissions - both NTFS and Share permissions are fine with "student" group having read read & execute, list folder contents and read permissions set.

 

The event logs say successful folder redirection - no errors. Feel like we're getting closer but just not close enough. Thanks for your help.

 

These are the event logs..

 

event001.png

 

event002.png

Posted

You definitely don't have a profile set for the user in the profile tab on AD?

 

Can you browse to the path of your start menu OK when logged in as the user?

 

If you disable your start layout file can you then see the all programs list?

 

What version of Windows 10 are you using?

 

The next thing I would suggest would be to put the user in their own OU, and block inheritance on that OU in group policy management console so that the user has no group policies applying. Then create a new policy to set only the folder direction to see if that works (in case some other GPO setting is interfering)

 

This is one of those issues where there are lots of factors/errors at play. I think we've ironed most of it out now it's just a case of working out the last piece of the puzzle. The way I've described is exactly how we have it set up here with no issues on 400+ clients.

Posted
You definitely don't have a profile set for the user in the profile tab on AD?

 

Can you browse to the path of your start menu OK when logged in as the user?

 

If you disable your start layout file can you then see the all programs list?

 

What version of Windows 10 are you using?

 

The next thing I would suggest would be to put the user in their own OU, and block inheritance on that OU in group policy management console so that the user has no group policies applying. Then create a new policy to set only the folder direction to see if that works (in case some other GPO setting is interfering)

 

This is one of those issues where there are lots of factors/errors at play. I think we've ironed most of it out now it's just a case of working out the last piece of the puzzle. The way I've described is exactly how we have it set up here with no issues on 400+ clients.

 

Thank you so much for your continued kind help.

 

Finally a breakthrough!

 

I've disabled inheritance - just the student GPO is now enabled and some tiles are missing... Edge, Computer, Shared(Q)

 

start002.png

 

So there must be something in the parent GPO causing an issue somewhere.

Posted
Thank you so much for your continued kind help.

 

Finally a breakthrough!

 

I've disabled inheritance - just the student GPO is now enabled and some tiles are missing... Edge, Computer, Shared(Q)

 

[ATTACH=CONFIG]53435[/ATTACH]

 

So there must be something in the parent GPO causing an issue somewhere.

 

YAY! Now just a case of putting them back one by one and working out which setting is causing the issue.

 

What I did here when we started our Windows 10 deployment was to put Windows 7 WMI filters on all the existing GPOs, so that none of them applied to Windows 10. I then built new policies with a Windows 10 WMI filter. It took longer but starting from scratch meant I was able to review the group policy settings we had in place previously (which were inherited from Windows 7 and Windows XP prior!)

 

In respect to the missing tiles you should be able to troubleshoot those individually - first thing to check is that the shortcut in the all programs list actually works. If the target doesn't exist then the tile doesn't appear.

 

Once you've got it all working as you want it you should be able to put back your policy to hide the all programs list - though I don't know if this will break the tiles, I've never tried this approach. We keep the all programs list in place and remove all the junk apps from our source image.

 

Have a good weekend :-)

  • Thanks 1
Posted

Thank you for your help on this.

 

Would there be any policy blocking the explorer shortcuts from working - Computer, SharedQ, Edge?

 

Have a good weekend!!

Posted
Thank you for your help on this.

 

Would there be any policy blocking the explorer shortcuts from working - Computer, SharedQ, Edge?

 

Have a good weekend!!

 

You are welcome!

 

It's possible I guess but I think it's more likely to be errors with your shortcuts.

  • 2 weeks later...
Posted
You are welcome!

 

It's possible I guess but I think it's more likely to be errors with your shortcuts.

 

Still trying to get this working - I've managed to get the "Computer" shortcut working. I have blocked all GPO inheritance and solely just using the policy for the xml start menu.

 

Can you help me with the mapped drive (Q) and Edge shortcuts?

 

Also, what are the recommended way of adding shortcuts to "Log Off" and "Shut Down"?

 

Thanks.

Posted
Still trying to get this working - I've managed to get the "Computer" shortcut working. I have blocked all GPO inheritance and solely just using the policy for the xml start menu.

 

Can you help me with the mapped drive (Q) and Edge shortcuts?

 

Also, what are the recommended way of adding shortcuts to "Log Off" and "Shut Down"?

 

Thanks.

 

Hi Tony,

 

I can try!

 

OK, for your mapped drive, create a shortcut in your redirected start menu called "Q Drive.lnk" and put

 

C:\Windows\explorer.exe Q:

 

as the shortcut target. Then make sure there is a line in your layout XML as follows....(obviously making sure the column/row reference is correct)

 

 

For edge, make a shortcut called "Edge.lnk" in your redirected start menu and put

 

%windir%\explorer.exe shell:Appsfolder\Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge

 

as the shortcut target. Then make sure there is a line in your layout XML as follows....(obviously making sure the column/row reference is correct)

 

 

Give this a try and if it doesn't work post your XML and I'll cast my eye over it!

  • 3 weeks later...
Posted
Hi Tony,

 

I can try!

 

OK, for your mapped drive, create a shortcut in your redirected start menu called "Q Drive.lnk" and put

 

C:\Windows\explorer.exe Q:

 

as the shortcut target. Then make sure there is a line in your layout XML as follows....(obviously making sure the column/row reference is correct)

 

 

For edge, make a shortcut called "Edge.lnk" in your redirected start menu and put

 

%windir%\explorer.exe shell:Appsfolder\Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge

 

as the shortcut target. Then make sure there is a line in your layout XML as follows....(obviously making sure the column/row reference is correct)

 

 

Give this a try and if it doesn't work post your XML and I'll cast my eye over it!

 

 

Thanks this worked during my tests - thank you!!

Posted
Can someone have a peak this xml as it no longer works - the icons are appearing on the programs list but no tiles are appearing, just the default Win 10 tiles. Any obvious issues?

The stray double quote at the end of line 14 would cause the problem you are describing...

 

aaM9n3.png

 

Btw, I would highly recommend opening the XML in a text editor like VSCode or Notepad++ since the syntax highlighting allows you to spot these issues really quickly. :)

  • Thanks 2
Posted
The stray double quote at the end of line 14 would cause the problem you are describing...

 

aaM9n3.png

 

Btw, I would highly recommend opening the XML in a text editor like VSCode or Notepad++ since the syntax highlighting allows you to spot these issues really quickly. :)

 

Perfect!! Thanks Arthur!!

  • 2 months later...
Posted

Sorry to resurrect this thread

 

My start menu consists of the following

 

 

All show fine , except the Desktop and Documents Shortcuts . I have actually moved them into "%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs" but it fails to show them as tiles . Office applications in the same location display fine.

 

Any one else got Documents and Desktop shortcuts ? Did you create them your self ?

Posted
Sorry to resurrect this thread

 

My start menu consists of the following

 

 

 

All show fine , except the Desktop and Documents Shortcuts . I have actually moved them into "%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs" but it fails to show them as tiles . Office applications in the same location display fine.

 

Any one else got Documents and Desktop shortcuts ? Did you create them your self ?

 

Ok i think my shortcuts are a bit faulty by creating them with another account :( . Trying GP to create one with a %username% variable

Posted
It'll skip the Desktop and Documents shortcuts because they'll resolve to Explorer.exe.... which already has a tile. It doesn't like duplicates.
Posted
It'll skip the Desktop and Documents shortcuts because they'll resolve to Explorer.exe.... which already has a tile. It doesn't like duplicates.

 

Yep i agree , i have added Shutdown and logoff now which works fine ;)

 

Just one more icon to complete now :D

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