[windows software] My VLSC is empty today

[OverWorked]

I logged on to my VLSC this morning and I have no licenses!

 

It still shows the license agreements but each agreement now shows no licenses.

 

It was all there yesterday. Is it just me or does this affect anyone else today?

 

I've logged this with MS support, but they haven't replied yet.

[Joanne]

All mine seems normal. What date does it run out?

[OverWorked]

It's a new 3-year agreement, expiring November 2021.

 

Yesterday I asked MS to add a Office KMS key, which they say they did.

 

I don't know if this is something the tech did in adding the KMS key (most likely I think), or because it's the start of the month, or just a technical glitch.

 

I'm still waiting for them to reply.

[Joanne]

I always find ringing them is quicker, if you need access asap. They'll sort it

[OverWorked]

I phoned them. They said it's a global issue affecting some customers, likely to be fixed tomorrow.

[CHiLL]

I logged into my VLSC account last week and saw no products/downloads and attributed it to this global issue. Logged in again today and it's still the same. I've raised a ticket with Microsoft and will see what they say.

[OverWorked]

Mine got fixed the next day (2-May).

[paulellam]

Mines empty today too!

[caffrey]

I have them, but it's sloooooooooooooooow

[OverWorked]

Mine's empty again today. It looks like the same problem as last week. I'll just wait them to fix it this time.