AIT - liquidation

[jonnykewell1]

Hi all,

 

I’m not sure if any of you still use Pcounter but I received an email this morning saying that the supplier AIT have gone into liquidation. Altmanim.com appear to have taken over their contracts.

 

Jonny

[azc]

Had the same email and came here to post about it. Funnily enough I haven't heard anything from AIT themselves, and I thought AIT and Altman had already merged a few years ago.

 

Hopefully our account managers will be in touch, once they are over the shock themselves.

[jonnykewell1]

No I didn't get anything either. I tried to call them on Friday but the number didn't work which I thought was a little strange. My colleague joked that they might have gone bust..

[azc]

I think we have contracts with them for support for CardExchange ID printing software, and we have our FuseMail filtering contract through them too. Our print accounting is now PaperCut supplied with the Konica-Minolta contract.

[sonofsanta]

Had this too. Raised my scam hackles a bit with "we've got no details of your licenses, please can you tell us then pay this new bank account?" but Companies House does list the liquidation: https://beta.companieshouse.gov.uk/company/04380885/filing-history

[Armani]

This is Mark Altman - it's been suggested I post information on here to clarify the situation with regard to AIT's liquidation and my involvement - or should I say lack of involvement ... I can understand some scepticism about the name "Altman" cropping up again, so hope I can give some more detail on the history and provide peace of mind to anyone who thought this was a good script for the next episode of rogue traders! Please contact me directly if you have any concerns but first I will try and give a little history that hopefully explains how we ended up where we are today. We're offering to support all AIT customers as far as we can, so please spread the word that we can be contacted if anyone has any issues - my email address is [email protected] … mobile 07980 803945.

 

With regard to my previous involvement and association with AIT, I used to run Altman Integrated Technologies Ltd before merging with a company called ICS back in 2010 – I then left the business at the end of 2012 and started a new business (Altman IM) focusing on workflow and document automation.

 

My old company’s name became AIT – the “A” being “Advanced” but the “Altman Integrated Technologies was still kept at a subsidiary and I understand was the main trading arm of the group.

 

Since AIT went into liquidation, we’ve been appointed distributors formally by AND Technologies (developers of Pcounter, based in the U.S.), also distributors for Pcounter Europe who operate in mainland Europe for Pcounter and develop their own range of software to work with Pcounter – and also EveryonePrint (based in Denmark) who offer mobile/cloud print solutions, to work with and alongside Pcounter.

 

http://www.pcounter.com has a brief announcement on their home page about our appointment – and you are welcome to contact Pcounter Europe and EveryonePrint via their web sites to confirm our representation.

 

There are a number of other academic sites, where I am known and that could act as a reference for us, if that would help? Also, we’re known by a number of the print/copy vendors who we work closely with.

 

Our focus is on the provision and support of print and copy cost control solutions, as well as automated workflow and document management. Our solutions offer the potential for dramatic cost savings in any operational environment – so we’d welcome the opportunity to discuss any of these areas when appropriate.

 

If anyone needs to contact the liquidator, his name is Rob Keyes - [email protected]. Anyone who has paid maintenance in advance may be able to stake a claim as a creditor.

 

Once again, please do contact me directly if you'd like more information or if you want help with your current AIT solutions. We would welcome the opportunity to help.

[cragos1984]

Had this too. Raised my scam hackles a bit with "we've got no details of your licenses, please can you tell us then pay this new bank account?" but Companies House does list the liquidation: https://beta.companieshouse.gov.uk/company/04380885/filing-history

 

Hi, was this all Legit in the end? I'm just looking at our archiving which is now with Vipre who took over. Got them asking me about past costs, when our contract ends etc like they haven't been passed any information at all

[Armani]

Hi again ... I'd posted previously to explain what has happened with regard to AIT ... and my previous involvement, which ceased in 2012.

 

Support for Pcounter is now available via ourselves - [email protected] - for all Pcounter customers. This is a legitimate operation, authorised by the developers of all the solutions we represent.

 

Please feel free to get in touch with us ... or the developers directly if you need any further reassurances.

 

My previous post gave detailed history of what has happened - and also details of the liquidator who customers may wish to contact also.

 

The new Pcounter UK and Ireland web site is live at www.pcounter.net and our organisation web site is www.altmanim.com

 

My direct email is [email protected] and mobile is 07980 803945

 

We look forward to hearing from anyone who has support issues or any questions.

[sonofsanta]

Hi, was this all Legit in the end? I'm just looking at our archiving which is now with Vipre who took over. Got them asking me about past costs, when our contract ends etc like they haven't been passed any information at all

 

It was, yes--paid the invoice, got a new licence key, PCounter continues to work past its previous expiration date. All is well and above board

[Armani]

Just wanted to add that support is being offered free of charge until customers' next maintenance anniversary date - we are seeking to agree renewals of maintenance early but nobody is being asked to pay more than they would have done under normal circumstances on an annual basis.

 

There is no commitment required before asking us for help - we are offering support in good faith to anyone who needs assistance.

 

Support requests can be logged via http://www.pcounter.tech or by email to [email protected]