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Posted

Hi All,

 

After the recent Microsoft activation balls up.

 

Now we cannot activate fresh installations of Office 2016. Just keep getting 'Key is not valid' error.

 

Not tried if we get the same error on laptops/computers that haven't had the activation issue yet.

 

Any ideas?

 

Thanks

Posted

yes we've had the same problem. To get round it i've done the following :-

Once office is installed, go to uninstall it but hit change then there is an option at the bottom to change key. put the same key in and then click install again.

 

Works for us so far. Could become a major pita

  • Thanks 1
Posted
yes we've had the same problem. To get round it i've done the following :-

Once office is installed, go to uninstall it but hit change then there is an option at the bottom to change key. put the same key in and then click install again.

 

Works for us so far. Could become a major pita

 

Giving that a go......

Posted
Have you got the latest key? Our oldest mak key doesn't now work but the new one does. On the Microsoft Volume License website we have four keys listed but the oldest one doesn't work anymore.
Posted
Have you got the latest key? Our oldest mak key doesn't now work but the new one does. On the Microsoft Volume License website we have four keys listed but the oldest one doesn't work anymore.

 

I'll check that, just been using the same key.

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