Folder redirection not working

[SteveB_NI]

Server: Windows 2008R2, Clients: Windows 7

 

Occasionally we have an issue where someone logs onto a Win 7 computer and whilst their profile loads correctly, their MyDocuments folder re-direction doesn't. MyDocuments appears blank for them.

 

My quick solution is to delete the user account from AD, rename the existing folder & then re-create a new user in AD and also a new folder for them. This solves the issue but isn't ideal.

 

Is there anything anyone can suggest to look into, or reset to hopefully prevent me having to recreate everything?

 

Thanks

[witch]

I had something similar - I think it was an offline cache issue?

[SteveB_NI]

Thanks - I vaguely remember a similar solution before! I was just about to test it on the users account but discovered it was now working. I had to increase her disk space quota earlier as it was reporting too full, so maybe that was the cause of the issue.