Activ inspire not displaying correctly

[chekmate1984]

Hi All

 

any good users on activ inspire

 

We have one flipchart by user, on the left it displays all the charts, with images text etc

 

When we click on those charts, the bigger window is showing blank. Its keeping the background colour but no text images or anything. Any ideas what this can be? i can usually install and uninstall but this is something out of my league ! lol

[jon_nais]

Hi,

This is a sign that the flipchart has become corrupt! (Yay!)

We have a number of users who get this and Promethean's response has been to revert to a previous version of the flipchart. Unfortunately it looks like the most recent releases of ActivInspire have caused more issues than normal. I think they tried to put the blame on dodgy fonts that were in the flipchart but not on the PC, or if you have french characters that can cause issues too. However once you have restored to a previous version is seems to keep on working with no problems for at least a while.

 

If you can revert to a previous version it should show correctly.