[ipad] iPads, iOS, Supervised and Apple ID woes

[DaveMurphy]

Hey,

 

Just a frustrating issue that I’m having which I’d like to collaborate on…

 

We have over 120 iPads in school, the last batch were purchased about 3 years ago, and the others about 5-6 years ago.

 

The iPads are now at the stage in the iOS life where they no longer update with Apple to the latest iOS version… however, because Apple forces all app vendors to keep their apps up to date with the latest iOS, when I updated all our iPad at Christmas, half the apps that we did have are no longer compatible with the version of iOS on the device.

 

Will there come a time in the next 18 months where the only apps on the iPad are the default ones such as Safari…?

 

The BIG thing at the moment is that I manage all the iPads with Apple Configurator 2, the iPads have the Supervised Blue Print, and I push the apps out (this works great), but the apps now won’t open as they require an Apple ID to be present on the iPad to load? And we don’t obviously want to put the credentials in manually.

 

Has anyone else experienced this? Have you got around it? Or do we just surrender the Apple ID credentials?

 

Thanks

[tmoon-mint]

That depends how the apps were deployed to the devices. If you just used a personal Apple ID then this will also need to be present on the device the first time you run the app. If you used a VPP account to deploy the apps you can use device assignment and wont require an Apple ID present on the device at all.

 

Sounds to me like an MDM would make your life 1000% easier.

[DaveMurphy]

We use a VPP account linked to Apple Configurator.

 

We did previously use Profile Manager on an Apple Server, however, it caused more hassle than what it was worth so we took it off. Didn't want to go down the monthly subscription route to a third party MDM, it's worked OK for the past two years, just this last time has stopped all the apps from working.