Jonah Posted November 9, 2018 Posted November 9, 2018 Hi all, Hopefully someone can help with this as it's been driving me mad all day! Our users are unable to access Microsoft Teams when using IE 11 or Edge - on Chrome, it all works fine. PCs are all Windows 10. They are automatically signed in to Office 365 via ADFS, and all other apps such as One Drive open no problem, but when trying to access Teams it sits there for a couple of minutes on the "Loading Microsoft Teams..." screen then returns the "Doh! Something went wrong" message. The URLs https://login.microsoftonline.com and https://*.teams.microsoft.com are assigned to the Trusted Sites zone, and 1st party, 3rd party, and session cookie have all been set to allowed. Any assistance appreciated. Cheers.
MatthewL Posted November 9, 2018 Posted November 9, 2018 Have you tried downloading the local app version that runs as a local client on the PC?
round2it Posted November 9, 2018 Posted November 9, 2018 (edited) i had issues with teams and it turned out that ms had changed some urls and they needed whitelisting on the firewall/ filtering. https://docs.microsoft.com/en-gb/office365/enterprise/urls-and-ip-address-ranges?redirectSourcePath=%252fen-gb%252farticle%252fOffice-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2 Edited November 9, 2018 by round2it
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