1and1 IPS tag limbo

[karldenton]

Hi

I’m looking for some advice with a frustrating issue.

We have just had a school join our trust with a .sch.uk domain name.

The council have released the tag for the domain to 1and1 as I requested. It now turns out 1and1 can’t transfer in a .sch.uk domain. Nominet shows the registrar now as 1and1

 

The issue is I’d like the tag to go to another provider who can work with the .sch.uk domain. I’ve found a provider

 

1and1 day they can’t release the tag as it’s not registered at their end, yet the council say the tag has gone from them and can’t change.

 

Any ideas which route to go down now? Thanks.

[Jonah]

Nominet should be able to do this - last time we had something similar I’m sure there was an online portal to sort it. As for providers who can host school domains, we’ve used Vidahost/TSOHost without issues.

[NokiX]

Nominet tend to charge for manual tag changes unfortunately, not sure if they do for .sch.uk domains though as I've never tried it. Vidahost/TSO do support .sch.uk domains but keep in mind that both are owned by parent companies which are ultimately owned by GoDaddy. Krystal will support them if you contact them about it but ultimately it's about the functionality you need from the provider which should decide who you use.

[karldenton]

Thanks everyone. I’ve sorted a provider - we’ll only need it for O365 dns entries.

I’ll phone nominet in the morning to see if they can help

[mowgli82]

I did this, nominet assigned the tag for me for free as goodwill gesture.

[MatthewL]

I had issues transferring my .co.uk out from 1and1, managed to get logged onto the Nominet portal as myself and update my tags in there. Made it easy to transfer to 123 reg then.

[NokiX]

I had issues transferring my .co.uk out from 1and1, managed to get logged onto the Nominet portal as myself and update my tags in there. Made it easy to transfer to 123 reg then.

 

I feel sorry for you if you're still with 123-reg GoDaddy is literally rinsing the client base out of as much money as possible. Thankfully Nominet are pretty helpful in almost every situation so I'd always recommend contacting them if you can't solve an issue with your domain provider for any .uk domain.

[MatthewL]

I cannot fault them, far batter than 1&1 and does everything I need.

 

Quick and simple to register and had everything sorted in less than 30 minutes if I remember rightly.