[ios app] Can't change notifications

[DalekSec]

Recently moved over to iOS, I can't seem to be able to tailor the iOS notifications. I can disable them outright in the iOS but that's about it.

 

When i go into the app -> settings -> Push Notifications, no matter if i have it on or off i can't change any of the 'Notify me when someone' options, all are currently set to disabled (not me it was already set to it).

 

I just want to turn off a notification every time someone responses to a subbed post.

 

App V : 7.1.192(214) iOS: 12.0.1 (just seen updated for 12.1 gonna do that now)

[ZeroHour]

So your app install defaults were all disabled for push notifications but notifications still come through?

[DalekSec]

So your app install defaults were all disabled for push notifications but notifications still come through?

 

Yes, E.g i've just got a notification for your reply even though in the app settings push notifications are turned off and all are disabled.

[ZeroHour]

Can you attach a screenshot of your push area.

[DalekSec]

Here you go

 

[ZeroHour]

Try turning on push at the top but leaving them disabled. It seems to be working for me but I am on a slightly newer build right now.

[DalekSec]

Changed, Push Notifications on, all disabled.

 

I've updated to iOS 12.1 and it's still happening also. (Before doing the changed you asked for)

[elsiegee40]

Have you tried turning it off in the iOS notification settings as well as the app?

 

Settings > notifications > EduGeek

[DalekSec]

Have you tried turning it off in the iOS notification settings as well as the app?

 

Settings > notifications > EduGeek

 

I haven't but, but that's because i am still wanting PMs and mentions to come through.

 

I didn't get a notification for your reply so looks like turning it on as blocked all notifications from the App but i still can enabled/disable any in the list.

[DalekSec]

Scrap that, i just got a notification from a subbed thread

[ZeroHour]

I downgraded to the live version but everything seems to be working for me, when I turned reply notifications off I have got no notifications for replies.

Possibly try logging out, restarting the app and logging in again.

[DalekSec]

Did as you said, still doing it, tried it with push notifications on and off. Still unable to change the settings below from disabled,

 

Could it be down to iPhone model?

[ZeroHour]

Did as you said, still doing it, tried it with push notifications on and off. Still unable to change the settings below from disabled,

 

Could it be down to iPhone model?

 

What model do you have?

 

My settings which are working.

[DalekSec]

iPhone XS Max, MT532B/A

 

Yeah i'm unable to change any setting bar the slider at the top

[ZeroHour]

iPhone XS Max, MT532B/A

 

Yeah i'm unable to change any setting bar the slider at the top

 

On mine if the slider is set to off I cant change any setting, only when its on. I will check for a max update.

Can you PM/discord me your itunes account email and I will add you to the beta test team for when a new build comes out.

[ZeroHour]

A new beta should be coming soon so it will hopefully fix the issues you have had. If you want to help test can you fill in: https://edugeek.me/to/beta_ios

[DalekSec]

Filled out the form

[ZeroHour]

Filled out the form

 

Added, you should get an email when Apple approves the beta as its set to auto release the beta.

[DalekSec]

Unfortunately looks like i still have the same problem, can turn on or off push notifications but can't change the notify settings. Nothing happens when i click on them.

[ZeroHour]

Unfortunately looks like i still have the same problem, can turn on or off push notifications but can't change the notify settings. Nothing happens when i click on them.

 

I have contacted them again about this.