howartp Posted September 25, 2020 Posted September 25, 2020 I should say. The ClassGroup is the last two characters of their title. Mr = Mr rs = Mrs ss = Miss er = Master Dr = Dr etc This allows us to mail-merge with Excel later, and convert back to the correct title. 1
MicrodigitUK Posted September 25, 2020 Posted September 25, 2020 (edited) @howartp Perfect I spotted my issue. Thanks for your help Edited September 25, 2020 by MicrodigitUK
network41 Posted September 25, 2025 Posted September 25, 2025 New to PP , can anyone and I mean anyone show me an example of how a csv file has to be formatted to upload some new pupils. I am going mad trying to do something as simple as upload a file. Please help. I tried PP support who told me to use the sync tool , it only works with SIMS and we use PASS.
howartp Posted September 25, 2025 Posted September 25, 2025 The MIS:Sync tool will import manually from CSV and XML and upload to ParentPay, it doesn't just have to be SIMS. File > Export template will give you the attached XLS. Alternatively I've attached our live (redacted) XML with just one student in. Peter PP_Students.xls PP_Students.xml 1
network41 Posted September 25, 2025 Posted September 25, 2025 Many thanks for the reply @howartp , that's the format I am using. When I try to upload it using the Sync tool it fails and tells me "The number of deleted pupils is greater than the maximum delete threshold and the upload was aborted." I have a ticket open with them explaining that I am just wanting to add one pupil gggrrrhhh , not delete anything
howartp Posted September 25, 2025 Posted September 25, 2025 Have you included all the existing pupils in the upload as well? You can't just upload one new record, you have to include a whole new dataset.
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