Sims Error Code:- 1075-9663-0700

[cogga]

Hi i work at a school and we host sims internally on our mis server, we are continually getting one member of staff who always seems to get the error code "1075-9663-0700".

Has anyone else had this issue if so could you tell us what its relating to, when we contacted support they said it was relating to either a speed or workflow issue. we upgraded the staff member's PC to have 16gb ram 240 SSD i7 processor running windows 10 we have also had a support member looking at the what the user was doing and it didn't seem to extravagant, but yet the problem persists.

 

any help gratefully received.🤞

[FishCustard]

Got the stack trace or full error message?

[cogga]

i know this is an absolute novice question but how do i get a stack trace.

[FishCustard]

i know this is an absolute novice question but how do i get a stack trace.

 

I can't recall the exact button, but there'll be something along the lines of "show details" or "show trace" on the SIMS error dialog. Click this and you should get the stack trace.

[cogga]

thank you so much i will add this as soon as it happens again.

[round2it]

could it be something to do with the users home page or the my sims documents folder.

 

i have had to delete that folder once for a user. it is located in the users home drive

Edited October 12, 2018 by round2it

[cogga]

i have pasted the full error details below hope some one can shed some light on it

 

error code 1075-9663-0700

 

at System.Windows.Forms.NativeWindow.CreateHandle(CreateParams cp)

at System.Windows.Forms.Control.CreateHandle()

at System.Windows.Forms.Control.get_Handle()

at System.Windows.Forms.Control.CreateGraphicsInternal()

at System.Windows.Forms.Control.CreateGraphics()

at NETXP.Controls.Bars.CommandBar.GetSize()

at NETXP.Controls.Bars.CommandBar.UpdateSize()

at NETXP.Controls.Bars.CommandBar.margins_Changed(Object sender, EventArgs e)

at NETXP.Controls.Bars.Margins.set_Bottom(Int32 value)

at SIMS.UserInterfaces.ToolBar.InitializeComponent()

at SIMS.UserInterfaces.ToolBar..ctor()

at SIMS.UserInterfaces.MainException.InitializeComponent()

at SIMS.UserInterfaces.MainException..ctor(Exception exception)

at SIMS.UserInterfaces.DefaultEntryPoint.catchAll(Object sender, ThreadExceptionEventArgs e)

at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception t)

at System.Windows.Forms.Control.WndProcException(Exception e)

at System.Windows.Forms.Control.ControlNativeWindow.OnThreadException(Exception e)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Application.Run(Form mainForm)

at SIMS.UserInterfaces.DefaultEntryPoint.Main(String[] commandLineArguments)