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Posted

Hi

I'm in the process of setting up the lanschool reporting server at our school but was wondering if anyone else has and if so how did you set it up to log banned keywords (esafety feature). We have a teacher console in each of our ICT rooms which are on different channels and it seems a user has to be logged in for the monitoring of student computers to work with the reporting server. Is there a way the reporting server can be setup to log everything even without the teacher's logged into their computers?

Thanks

Posted

Hi reprised,

 

As you have probably sussed, the alert itself comes from the Teacher Console that monitors the room, rather than from the server.

 

The LanSchool Teacher Console pushes the keyword list to the Student Client where it is held locally in an encrypted cache (to allow for offline / off-network alerts)

 

When a keystroke match is made, the Student will signal the Teacher(s) on duty, creating the on-screen alert. The Teacher will then recall the keyword, keystroke data and screenshot from the Student client.

 

At this point, the result is then pushed to the Report Server as a permanent record (this is the last action in the chain). The associated timestamp is when the actual keystroke match was made, rather than when the alert appears on the sever.

 

If no Teacher is monitoring the Student when this happens (i.e. student Chromebook taken off-site) the signals will be stored up inside the Student client and then uploaded en masse once a Teacher next connects to them.

 

This means that nothing is ever missed; it just doesn't get logged/reported until the Teacher is brought back in to the equation (i.e. the start of the next class or next school day).

 

For Active Monitoring in a Channel-based environment as you're describing, we would recommend assigning at least one Teacher Console to every Channel. This includes non-classroom environments like your Library.

 

If you want 24/7 active monitoring with no Teachers present, then you can set up an always-on VM with it's own IP, install the Teacher Console on it in Channel 0 (admin channel) and it will monitor all Student's in the background, creating real-time alerts against the Students that aren't being monitored by staff (i.e. after-school use of the ICT labs).

 

We wouldn't recommend using the Ch. 0 Teacher for anything other than this though; as active actions might interfere with the other Teacher Consoles in class. As a background process for this purpose, though, it should be fine.

 

PM me if you would like some more info :)

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