gmiller Posted August 21, 2018 Posted August 21, 2018 Hello Has anyone got activcast enabled and working across a vlanned network? currently we make use of chromecasts and apple tvs across our vlans for wifi devices using ruckus bonjour gateway and works ok. new activpanels here this summer and i want to make use of the activcast app from our chromebooks and windows laptops. using a domain admin account i can launch the activcast chrome extension from chrome on windows laptop and connect. using same windows laptop as a domain user i cannot connect to activpanel. it does not find device, says offline. from a chromebook i cannot find the activpanel device at all. the activpanel is in vlan70 windows laptops are in vlan50 chromebooks are in vlan75 there is a smoothwall acting as default gateway in amongst things that i wonder if there is firewall rule blocking some traffic for standard users. anyone got this working successfully? thanks
AlanD Posted August 21, 2018 Posted August 21, 2018 We do airserver and bonjour print services between vlans ..?But don’t use bonjour...instead we use printer apps with qr codes and qr code for airserver...because we don’t want staff or students to connect to any screen or printer apor pick the wrong printer. And yes, we then have rules in smoothwall to alllow selected users and ip devices to talk to particular airserver and or printers.
phillyrovers Posted August 23, 2018 Posted August 23, 2018 Hi @gmiller, Apologies for the delay in responding to this, I've been waiting on some information internally. The Connection ID box will only appear when the user has access to the following servers: Promethean.api.splashtop.com:443 Promethean-wbs.relay.splashtop.com:443 Promethean-turn.relay.splahstop.com:443 If you could whitelist/ allow these for your standard users and let us know what happens I would appreciate it. Thanks 1
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