Unifi AP - Isolated state?

[garyshorto]

Hi guys

 

last week one of our APs went into an Isolated state. So I took it off the wall and got it hooked up in my office where it plays ok.

 

When I take it back to its location its goes back to isolated.

 

Looking at the light srquence it looks though it's struggling connecting to the gateway. So I plug my laptop into another port on the switch, login, ping the g/w etc without issue so I plug the wifi point into the same port the lappy was in but still no joy.

 

I have reset the AP and re-imported it etc but this hasn't made any difference.

 

Anyone got any ideas?

 

Tks

[Davit2005]

Have you got fixed reservations for the AP's or do thay jus pick up DHCP addresses. I'm wondering if you can put your laptop on the same vlan as the AP should be and ping it or SSH to it. Maybe try doing this on the same switch where the AP is plugged into when it does not work.

 

Once you have SSH'd into the AP you can try pinging the default gateway of the APs vlan from the actual AP itself.

 

I use Unifi APs at home but have setup a seperate vlan for management where the Unifi Controller also resides on.